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danat275
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Posts: 280
Joined: Sun Feb 20, 2011 1:09 pm

Firmware Version 6.2 build 3323 issue

Tue Jun 02, 2015 4:16 am

Hi last night i updated my roku to the new Firmware Version 6.2 build 3323,and now my roku keeps rebooting it's self non stop,my serIal number is 1BC235030015,i have a Roku HD version 2500x,can anyone help fix this?thank you!!!


Update


i went to system on my home screen and checked for updates,and there is a update called version 6.2 build 3471,and i click continue to be updated,and it goes to 100% and restarts my roku to finish the update,but the new update is not there,i still have build 3323..is my roku box messed up?
 
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knuckle
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Location: Florida,USA

Re: Firmware Version 6.2 build 3323 issue

Tue Jun 02, 2015 5:47 am

Roku seems to be having a bit of trouble with their update server of late -- is the unit still rebooting continually? If it is now functioning on build 3323 just be patient Roku will get it sorted shortly -- if it is still rebooting post back
ROKU 3 4114AT076252
ROKU 2 LT 16A182002191
ROKU 2 LT #2 16A19K025194
ROKU HD 18D2CP067635
Roku TV 2N002P050587 2WE012050587
ROKU HDMI STICK 5S35CF000124
Roku Express + YU000X236772
all running wireless on a Technicolor C2000T
 
danat275
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Posts: 280
Joined: Sun Feb 20, 2011 1:09 pm

Re: Firmware Version 6.2 build 3323 issue

Tue Jun 02, 2015 6:53 am

yes it keeps rebooting on me,that update last night really messed my roku up
 
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knuckle
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Location: Florida,USA

Re: Firmware Version 6.2 build 3323 issue

Tue Jun 02, 2015 10:25 am

you were able to get to the update screen so how long before a reboot -- is it just when you try to watch something?
ROKU 3 4114AT076252
ROKU 2 LT 16A182002191
ROKU 2 LT #2 16A19K025194
ROKU HD 18D2CP067635
Roku TV 2N002P050587 2WE012050587
ROKU HDMI STICK 5S35CF000124
Roku Express + YU000X236772
all running wireless on a Technicolor C2000T
 
KenSoren
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Joined: Thu Jun 05, 2008 8:17 pm
Location: Yucaipa, CA

Re: Firmware Version 6.2 build 3323 issue

Tue Jun 02, 2015 11:12 am

Did you try a power plug reboot? Many times this will clear things up.
All you need to do is unplug the power jack in the back of the Roku box, wait a while like 15 seconds or so, then plug it back in. It will go through it's startup routine then hopefully come up without your continuous reboot.
Ken S
Roku Ultra, Roku 3, Roku 2 and Roku 1
Samsung 65 inch SUHD KS8000 using Samsung smart hub for all connections.
 
nfischer
Posts: 9
Joined: Wed Aug 04, 2010 3:51 pm

Re: Firmware Version 6.2 build 3323 issue

Wed Jun 03, 2015 7:33 am

I've been having this difficulty for some time now. I've got a Roku LT, that, when I force it to update, goes through to 100% update, then reboots, but the update hasn't "taken", and now the Roku reboots itself every hour or so.

I've tried pulling the plug and rebooting; this doesn't solve the problem.

I've considered doing a factory reset, but I'm concerned that if I do this, given the trouble its having updating, that it will fail to update to current firmware.
 
danat275
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Posts: 280
Joined: Sun Feb 20, 2011 1:09 pm

Re: Firmware Version 6.2 build 3323 issue

Wed Jun 03, 2015 8:19 am

i tried unplugging my Roku,but it still keep rebooting,seems the last update i did,made my roku run all weird .it wont let me update to the other firmware version either to fix it..
 
danat275
Topic Author
Posts: 280
Joined: Sun Feb 20, 2011 1:09 pm

Re: Firmware Version 6.2 build 3323 issue

Wed Jun 03, 2015 4:48 pm

Well i did a factory reset to my roku,and it still didn't fix my issue,keeps rebooting,and wont let me update the new firmware version..ugh it's getting so frustrating!

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