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samedia
Topic Author
Posts: 50
Joined: Sun Jul 08, 2012 11:24 am

Sling TV - Reduced volume level

Mon Jun 29, 2015 11:32 am

Since yesterday morning, the volume level has reduced to pretty low on all channels except BON and BabyTV on Roku 2 XS

Has there anyone out there have observed this problem?

Thanks
Roku 2 XS - 3100X
Version 7.5.0 build 4099.02
Roku Premiere Plus
Version 7.5.1
 
shadoecat
Posts: 284
Joined: Fri Apr 04, 2014 6:20 am

Re: Sling TV - Reduced volume level

Mon Jun 29, 2015 4:47 pm

I had the problem temporarilly, but tonight it seems to have fixed itself.
 
hkp
Posts: 3
Joined: Sat Jul 04, 2015 7:31 am

Re: Sling TV - Reduced volume level

Sat Jul 04, 2015 7:35 am

Still having reduced volume level for Sling TV international channels :cry: When will SlingTV fix this??? :?
 
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Darnell
Posts: 628
Joined: Mon Apr 13, 2015 3:45 pm

Re: Sling TV - Reduced volume level

Sat Jul 04, 2015 8:53 pm

I've nevre had this issue with my Roku. But on my Nexus Players it has been an issue since day 1. The Sling Player volume on Nexus Player has to be turned up double or more, to get the same level of volume output.
 
samedia
Topic Author
Posts: 50
Joined: Sun Jul 08, 2012 11:24 am

Re: Sling TV - Reduced volume level

Sun Jul 05, 2015 8:49 am

The problem still exists. Per Sling support , the are still working on the resolution.
Roku 2 XS - 3100X
Version 7.5.0 build 4099.02
Roku Premiere Plus
Version 7.5.1
 
dfgsrzwer
Posts: 1429
Joined: Sat Jun 20, 2015 5:07 pm

Re: Sling TV - Reduced volume level

Sun Jul 05, 2015 9:28 am

I've noticed it, but don't mind it. Remote control to my AVR can easily increase the volume, just as it can decrease the volume on channels "too" loud (eg, Slacker).
Charter Spectrum 60; d-link dual band router
Roku 4210, 3710; Xbox One, 360; Samsung BD player
Samsung tablet; Windows Vista laptop; LG phone
Toshiba DVD-R; Sony AVR; Panasonic AR
1080p and 720p TVs
 
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Darnell
Posts: 628
Joined: Mon Apr 13, 2015 3:45 pm

Re: Sling TV - Reduced volume level

Sun Jul 05, 2015 9:37 am

Speaking of volume issues, I really don't like how some go extra loud. SiriusXM starts out 2-3 times louder than other channels. Newsmax TV, One America News and to a lesser degree CBSN are all louder than most other channels, ESPECIALLY for advertising or breaks :x .
 
hkp
Posts: 3
Joined: Sat Jul 04, 2015 7:31 am

Re: Sling TV - Reduced volume level

Sun Jul 05, 2015 11:02 am

samedia wrote:
The problem still exists. Per Sling support , the are still working on the resolution.


Thank you for the info! I have tried SlingTV on Roku, iOS app, and IO app - all give the same reduced volume. :evil:
 
hkp
Posts: 3
Joined: Sat Jul 04, 2015 7:31 am

Re: Sling TV - Reduced volume level

Tue Jul 07, 2015 2:43 pm

samedia wrote:
The problem still exists. Per Sling support , the are still working on the resolution.


Reduced volume issue has been fixed! :P
 
kdave
Posts: 2
Joined: Sun Jul 26, 2015 5:19 pm

Re: Sling TV - Reduced volume level

Sun Jul 26, 2015 5:21 pm

Not for me :cry:
 
samedia
Topic Author
Posts: 50
Joined: Sun Jul 08, 2012 11:24 am

Re: Sling TV - Reduced volume level

Mon Jul 27, 2015 10:58 am

In my case, the problem was fixed for all channels but one. I'm following up with Sling support to have it fixed.
Roku 2 XS - 3100X
Version 7.5.0 build 4099.02
Roku Premiere Plus
Version 7.5.1
 
dfgsrzwer
Posts: 1429
Joined: Sat Jun 20, 2015 5:07 pm

Re: Sling TV - Reduced volume level

Mon Jul 27, 2015 12:48 pm

It seems to come and go. They "fix" it only to go back a few days later. I wouldn't hold my breath for anything permanent; if I recall when I had cable different channels had different volumes as well. It isn't worth getting worked up about, since a remote control fixes the "problem" instantly.
Charter Spectrum 60; d-link dual band router
Roku 4210, 3710; Xbox One, 360; Samsung BD player
Samsung tablet; Windows Vista laptop; LG phone
Toshiba DVD-R; Sony AVR; Panasonic AR
1080p and 720p TVs
 
Tekneek
Posts: 165
Joined: Wed Apr 17, 2013 4:51 am

Re: Sling TV - Reduced volume level

Tue Jul 28, 2015 4:40 am

I noticed this as well. Volumes could previously be "too loud" at around 9 or 10 on my TV. I noticed having to turn it up to 18-20 recently just to be able to understand what was going on. Recently, it has not been across the board and volume can vary greatly by channel.
 
jaindesi
Posts: 4
Joined: Wed Jul 29, 2015 11:35 am

Re: Sling TV - Reduced volume level

Wed Jul 29, 2015 11:37 am

I am still having the issue. When you call Sling support, what do they tell you to do? Do they makes changes on their end?
 
samedia
Topic Author
Posts: 50
Joined: Sun Jul 08, 2012 11:24 am

Re: Sling TV - Reduced volume level

Wed Jul 29, 2015 12:29 pm

I had to tell the Sling support that there is profound reduction in the sound/volume db level almost across the board. They acknowledged that there were aware of the problem and been working on the resolution. It took them 2-3 weeks to fix it though in my case.
Roku 2 XS - 3100X
Version 7.5.0 build 4099.02
Roku Premiere Plus
Version 7.5.1

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