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mrjlturner
Posts: 379
Joined: Thu Jan 23, 2014 11:57 am
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Re: Sling---and its problems

Tue May 02, 2017 4:59 am

My neighbor was trying to watch the basketball game last night on TNT via the ROKU Streaming Stick, and said he had constant "black screen" issues.  I think this is basically a buffering screen.  He has 60/5 Spectrum internet plan, so we know that bandwidth availability is not the issue.  I wasn't around to do troubleshooting with him, unfortunately.  I've done some digging online and see nothing but issues with SlingTV and this black screen buffering issue, everywhere.  I, myself, don't have SlingTV, so I can't really elaborate too much.  Is anyone else still seeing this on a regular basis with SlingTV?
My ROKU Info:
Roku Premier+ (Wireless | Static IP) - HDMI (1080P)
Roku Premier+ (Wireless | Static IP) - HDMI (1080P)
Spectrum Internet (100 Mbps / 10 Mbps)
Netflix; Hulu Plus; Amazon Prime
 
RealisticDave
Topic Author
Posts: 52
Joined: Sat Jul 03, 2010 2:54 pm

Re: Sling---and its problems

Tue May 02, 2017 2:05 pm

I wasn't watching TNT last night, though my wife does watch a couple of shows on the channel at times. I was the originator of this thread a couple of years ago, and I had commented more than once about the buffering issues that were a constant problem. But Sling has made a lot of improvements since launching and I rarely have any problems, buffering or otherwise. Not much in life is perfect, but I don't have any complaints about Sling and I'm still happy that I made the move from satellite. I have all the soccer that I want to watch and a whole lot more for about a third the cost of before. And now that Sling has a DVR function, it's even more convenient to schedule all my footy games and have them ready to view in one place.

I have an advertised download speed of 100, and using various speed tests on a computer, I get some blazing speeds, although on a streaming device the speeds will be a lot slower, of course. But one thing I discovered a while back when my video was becoming 'hazy and out-of-focus' (never went to a black screen, though) for short periods was that I actually was having short hits on the incoming Internet. Thus, the picture would degrade and it would take a bit (usually less than a minute) for it to 'sync up' again. I discovered this by hooking up to monitor the Net on a laptop near the TV, using the same router, of course. Whenever I would have a degraded video, I'd check my laptop and sure enough, there had been a hit (disconnect) on the Net. FYI, this degraded video was not only on Sling, but also on Fubo, Red Bull, and other live streaming apps on Roku. And, it also happens on Fire Stick. The monitor URL I used was shown at this link:
[color=#196ad4]https://www.labnol.org/internet/monitor-internet-connection/27642/[/color]

To sum up, unless there was an ongoing problem with the feed from TNT (and occasionally problems do occur specific to a channel), I'd do some checking on whether or not the incoming Net signal is constant, or having a problem. I would estimate that 98% of the time I have no problems on Sling or other apps, but when it does happen I can trace it to my signal.

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