do we know how many R 4s have sold?
No. That's my point. We have no idea about any of this. Roku is very secretive -- which is not uncommon. We do not know if the failures reported here are typical or an anomaly. We do not know if there was a manufacturing problem or a design flaw. It's pointless to do math with so many unknowns.
What is the ratio of Roku refurbs to posters?
is that even knowable? how many bought a refurb unit off Amazon not even knowing it was a refurb?How many posters come here having bought what they believe to be the latest and greatest roku model only to discover the bought a discontinued item? My use of 200 vs 10,000 does not represent actual numbers ( only Roku knows what those numbers are) I used them to demonstrate the way this forum works ... of the Roku owners who are pleased with the product how many visit here? My guess is a very low percentage as compared with those experiencing difficulties.Currently Amazon reviews rate the R4 at 3 and 1/2 stars and Amazon is set up to request reviews from all buyers ( both positive and negative) where here one is much more likely to see the negative because this is perceived as a "help" forum -- does this clarify my last post?
Your post is fine. It's just speculative. This is an enthusiast forum which is not known to most Roku owners. You cannot really extrapolate from posts here.
I think the Amazon posts are negative despite the overall lukewarm 3.5. To be fair, 295 total reviews on Amazon is not a lot. 24% of the reviews are one star and most of those mention loudness or fan noise. Ditto on the 11% of two star reviews. I would not speculate that 35% of Rokus are loud or defective.
I don't think the reviews matter much anyway. People who bother to post an uncompensated review are extremely happy or extremely unhappy.
I also do not think that the heat issues are the only factor in determining whether the R4 is 'just a BAD product'. I would have to rate the goodness or badness of the Roku 4 on the following...
Fan/heat issues come under durability. I would not get a streamer with a fan unless the fan enabled additional features, improved performance, or ensured durability.
Relative price is not a selling point for the R4. Only Apple charges more. The Roku 3 and 4k Fire TV are about half the price of the R4. Even with problems reported here, it's too early to know anything about durability. From Roku's chart
, the Roku 4 distinguishes itself from the Roku 3 with...
- 4k support
- 802.11ac MIMO wireless
- faster processor
- optical out
- remote finder
I would like to hear from those who are using 4k via the Roku. Is it because they can stream stuff which their 4k television cannot stream? If so, what? Is it because the quality is better? If so, how?
I would like to hear from those who are using the r4 wirelessly. Has AC solved problems encountered with previous models?
I would like to hear how the faster processor has improved usage (other than 4k).
I think optical out is for people with obsolete equipment. A lot of the Apple enthusiasts have been using this $30 device
to solve the problem.
I'd like to dismiss the remote finder as a gimmick, but I spend a lot of time looking for mine
Let's stipulate that passive cooling is better than active and talk about whether the R4 is a worthwhile upgrade otherwise.