Yes that's my version but no I haven't turned off the menu sounds. Will do that though my kids like them.
Point here being that I shouldn't need to do that. It worked fine before with it configured the way my kids liked it. I shouldn't have to research through 159 previous posts - Roku introduced bugs and Roku should be fixing them.
I fully agree. This has gone on far too long. At minimum, Roku should provide a link so that we can downgrade back to the previous version. That way the boxes/services which require the new version can stay there, but we can get running again. It won't be long before I take Patobranco's suggestion & change devices, ie. Chromecast.
I'm tired of a specific few on the forum saying "be patient", or that the new version needs to be fully tested. Roku - What about supporting the existing customers who've already purchased your device???
I agree as well. This has been going on since late November 2015 -- THREE MONTHS! I think many of us understand that any endeavor with software will have bugs, some more catastrophic than others, and sometimes it is very difficult to troubleshoot them.
However, Roku is not doing themselves any PR favors in their handling of this incident. I feel completely in the dark as to when/if this problem will be resolved, even though some on this forum have claimed a fix is forthcoming. It sure would be nice to have formal, periodic communication from the Company to give us updates on the status of the efforts to fix this, whether it be a page on their website, or an email list we could sign up to, rather than just a forum where the most we get is venting from others who are just as frustrated, speculation, and suggestions for hokey workarounds that make no difference.
I would be FAR MORE sympathetic and at-ease if the Company simply did a better job at keeping us in the loop.
We have Roku players on every TV in the house, and I've done a lot of cheerleading for, and gift-giving of the product over the years. I've made it clear to everyone I talk to that my opinion is that Roku is the best set-top media player device currently on the market, but I'm beginning to feel disappointed by the Company's PR and goodwill.