Is anyone else experiencing this problem?
I received my ROKU 4 on Saturday and have run in to this problem several times now when I use the headphones on the remote.
The headphones will work for a while, but then all sound stops (both menu 'clicks' as well as programming audio).
In order to get it back, I remove the batteries from the remote, re-insert them and when the remote returns to operation the sound is back.
Is there a combination of keys that I'm hitting on the remote that could cause this?