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BradC
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Did roku change something? my XS is caught in an infinite

Wed Apr 06, 2016 5:13 pm

Today my 2XS does nothing but constantly reboot, menu never comes up. Just reboot, reboot reboot reboot reboot.

Till today it's been just fine, and I didn't change anything or install any channels or even touch it.
 
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Elijah_Baley
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Re: Did roku change something? my XS is caught in an infinit

Wed Apr 06, 2016 5:28 pm

The XS is basically unstable. Many people have zero problems and many others have major or minor problems and some, like me, have abandoned the XS completely. What pushes a given XS over the edge into instability is not known.

You might try a hardware factory reset (It cannot make things worse if you have already tried a power off/on cycle) To reset it press and hold the reset button while the power is applied for 30-40 seconds. The Roku will then reset and it will be as if it was just unboxed. (That is of course if it is not effectively dead)

All your channels will reinstall if you connect back to the same Roku account.
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Basil
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Re: Did roku change something? my XS is caught in an infinit

Wed Apr 06, 2016 5:57 pm

One other thing: could be the power supply. If you have another second-generation device -- or even a first-generation device -- the power supplies are interchangeable. The third-generation power supplies won't work with the older devices.

If you've had otherwise good success with the Roku 2 XS -- and, as Elijah_Baley said, many people have -- it may be worth picking up another power supply from Best Buy, Walmart, or somewhere that carries universal devices, and trying that. While the Roku 2 XS is an older device, if you're in the "working well" camp prior to this, it may extend your use a while longer.
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EnTerr
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Re: Did roku change something? my XS is caught in an infinit

Fri Apr 08, 2016 12:14 am

My uneducated guess is the new firmware 7.1 made love to it and your 2XS is moonstruck now.
Factory reset any good?
 
Heyitsrick
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Re: Did roku change something? my XS is caught in an infinit

Sat Apr 09, 2016 3:54 am

EnTerr wrote:
My uneducated guess is the new firmware 7.1 made love to it and your 2XS is moonstruck now.
Factory reset any good?


But it was a manual update that was pulled even before the 24 hour "try it out" period was over, right? Or did it actually get pushed to some automatically?
 
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Basil
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Re: Did roku change something? my XS is caught in an infinit

Sat Apr 09, 2016 4:25 am

BradC wrote:
Today my 2XS does nothing but constantly reboot, menu never comes up. Just reboot, reboot reboot reboot reboot.

Till today it's been just fine, and I didn't change anything or install any channels or even touch it.

Which version of the software are you running? Did you do a manual software update this week?
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dfgsrzwer
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Re: Did roku change something? my XS is caught in an infinit

Sat Apr 09, 2016 5:48 am

Since you are caught in a loop, there is no way to tell what version you currently have (but a factory reset should erase any update*). However, it was said if you tried to add a new app you would get the update as well even after it was "pulled".

*this was suggested above but you never acknowledged you did this
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Re: Did roku change something? my XS is caught in an infinit

Sat Apr 09, 2016 10:23 am

dfgsrzwer wrote:
Since you are caught in a loop, there is no way to tell what version you currently have ...

But, OP may know. And, if no manual update, we can rule out 7.1 as the cause. Or, if a manual update was done, then the reset you suggested would remove 7.1
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Re: Did roku change something? my XS is caught in an infinit

Sun Apr 10, 2016 4:36 pm

Heyitsrick wrote:
But it was a manual update that was pulled even before the 24 hour "try it out" period was over, right? Or did it actually get pushed to some automatically?

7.1 installed itself uninvited on my RokuTV.
Saying this not to complain, i get a chance to try some of the new features^
Then the Co stopped rollout so i cannot invite it on my developer box.

(^) features both good and bad, incl. "kill WiFi"; this footnote OTOH is a drive-by-stab :).

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