Your Digital Media Has Never Looked So Good

 
Vitale4
Topic Author
Posts: 8
Joined: Thu Nov 10, 2016 4:30 pm

Roku OS 7.5 not streaming EMBY LIVETV

Thu Nov 10, 2016 4:38 pm

Recently my ROKU 3 was updated to 7.5.0.4096.  Since then I am unable to stream LiveTV via HDHR Prime through my EMBY Server.  It seems to keep timing out.  This has been reported all over the EMBY forums and the only fix, at this time, is to roll back ROKU to the previous version.  I did roll it back to version 7.2.0.4.100 and everything is working as expected.  If I go back to version 7.5.xx, it breaks the LiveTV Stream.  So the issue seems to be with the ROKU OS version 7.5.

Is there something which can be done to get this corrected?

Also note:  I have an Sharp ROKU TV with ROKU Version 72.4143 which is also working fine.

Thanks for any support on this.
Last edited by Vitale4 on Fri Nov 11, 2016 9:30 am, edited 1 time in total.
 
econ
Posts: 2
Joined: Fri Jan 09, 2015 8:48 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Thu Nov 10, 2016 5:45 pm

I am seeing the exact issue.  Rolling back to 7.2 fixes. Seeing issue on roku 3 and 4.
 
Vorg
Posts: 59
Joined: Fri Jul 31, 2015 6:15 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Thu Nov 10, 2016 6:29 pm

You can roll back firmware?
 
Vitale4
Topic Author
Posts: 8
Joined: Thu Nov 10, 2016 4:30 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Thu Nov 10, 2016 7:27 pm

Yes you can roll back the firmware, I did the roll back which allows the ROKU to stream LiveTV as expected.  However, the current version of the ROKU OS/Firmware breaks this.  Since the ROKU updates automatically and apparently this is something we cannot change, the problem will continue.  I am hoping to get a more permanent fix to this issue - like a firmware or OS update.

There are some key sequences you can do to get to a screen which will allow for the firmware to be "updated" but it will only allow you to go back to the previous version.  
 
Vorg
Posts: 59
Joined: Fri Jul 31, 2015 6:15 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Thu Nov 10, 2016 8:56 pm

For me the last version was working. It broke about last friday sometime.
 
Vitale4
Topic Author
Posts: 8
Joined: Thu Nov 10, 2016 4:30 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 3:36 am

I agree - not sure exactly when the OS update went out, think it was early November.  Most of my issues started about a week ago.  Hopefully there will be an update to correct this issue.
I just read in the EMBY  Forums that the roll back feature seems to be not showing version 7.2.  Instead it is showing 7.5 now.  I am going to monitor my ROKU 3 to see when and if it will be fixed. 

Have you checked to see if you can roll back to version 7.2?

You cab read about the issue with Emby LiiveTV Stream and ROKU OS 7.5.xx here: https://emby.media/community/index.php? ... /?p=383089

 
 
AChanceFind
Posts: 11
Joined: Fri Nov 04, 2016 12:37 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 10:14 am

I am having the exact same problems with 7.5 4096 but with the Radio Paradise and some other various channels on tuneIn so this affects multiple channels and I am shocked Roku seems ignorant to this issue.  I entered the "secret page" and was able to update to build 4100 (perhaps that was 7.2 but I swear I thought it was 7.5 build 4100 but I could have read it wrong) which fixed the issue. Then sometime yesterday I was auto-updated again and things broke again.  
 
User avatar
RokuShawnS
Roku Engineering
Posts: 6625
Joined: Thu Mar 10, 2011 2:21 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 11:08 am

Anyone having issues: It is imperative that you post your serial number (Settings > System > About) and the exact firmware version and build you are experiencing the issue on.

Thanks,
C. Shawn Smith
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
 
mikebdoss
** Valued Community Member **
Posts: 4967
Joined: Mon Oct 25, 2010 12:52 am

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 11:29 am

Shawn, this Radio Paradise issue has been going on in one form or another for two years now.
 
xzv9s7
Posts: 1
Joined: Fri Nov 11, 2016 6:15 am

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 11:59 am

RokuShawnS wrote:
Anyone having issues: It is imperative that you post your serial number (Settings > System > About) and the exact firmware version and build you are experiencing the issue on.

Thanks,
C. Shawn Smith

S/N 12G313027869
Firmware 7.2.0 Build 4100-02
 
AChanceFind
Posts: 11
Joined: Fri Nov 04, 2016 12:37 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 1:00 pm

Shawn, Here are the details:

model: Roku 3 4200X

serial: 1GS3AK101432

firmware: 7.5.0 build 4096-04

Or if you need the "long version" from the "secret page" 047.50E04096A Build date: 20161105 12:02

The secret page currently says my software update server is 'release' and cycling does not change anything and I have tried many times to see if I could grab another build - when I was successful last time I was either downgraded or upgraded to build 4100 and that fixed the issue (I thought it was 7.5 build 4100 but it may have been 7.2 )

Note this other thread below where the developer of the channel notes this has been a back and forth issue with you guys for a while - it does not only affect Radio Paradise but also other stations in TuneIn & Shoutcast (sticks at 33% or doesn't play at all) and this Emby TV which I haven't used but is likely the same issue.
https://forums.roku.com/viewtopic.php?f=28&t=96454&p=543723#p543723

Thanks!
Last edited by AChanceFind on Fri Nov 11, 2016 3:24 pm, edited 2 times in total.
 
Vitale4
Topic Author
Posts: 8
Joined: Thu Nov 10, 2016 4:30 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 1:26 pm

Problem still exists as my ROKU has been updated again...

Model:           4200X - ROKU 3
SW Version:  7.5.0 build 4096-04
Serial:            1GS3A6119216

Other information if needed:

LiveTV Streaming from HD HomeRun Prime.  Current Version being used is: 20161107b
Using EMBY (a ROKU Channel).  My EMBY Server version is: 3.0.8500.0

Also Note: Live Streaming from the above worked perfectly well in version: 7.2.0 build 4100-04 with everything else the same.

Thanks
 
Vorg
Posts: 59
Joined: Fri Jul 31, 2015 6:15 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 2:13 pm

RokuShawnS wrote:
Anyone having issues: It is imperative that you post your serial number (Settings > System > About) and the exact firmware version and build you are experiencing the issue on.

Thanks,
C. Shawn Smith

Roku 2 4210X -- 5Y25AC124200 -- v7.5.0 Build 4096-04
Roku Stick 3600X -- 5S464D482927 -- v7.5.0 Build 4096-24
Broke Tubio
 
Allenjs5
Posts: 1
Joined: Fri Nov 11, 2016 4:38 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 4:42 pm

RokuShawnS wrote:
Anyone having issues: It is imperative that you post your serial number (Settings > System > About) and the exact firmware version and build you are experiencing the issue on.

Thanks,
C. Shawn Smith

Model #3600X - Roku Stick
Serial number 5S4671067430
Software version 7.5.0 - build 4096-24
 
User avatar
RokuShawnS
Roku Engineering
Posts: 6625
Joined: Thu Mar 10, 2011 2:21 pm

Re: Roku OS 7.5 not streaming EMBY LIVETV

Fri Nov 11, 2016 5:54 pm

Thanks for the updated information, guys and gals.  I was specifically addressing Emby, but I'll add a note to Radio Paradise and the others as well ... I don't read the developer forums very often, except to mainly deal with spam, so never really noticed the issue.

I'll file a bug report later tonight.  The beta testing did not pick up this issue in 7.5.

Also, please note: That secret screen regarding the update server shouldn't be touched unless directed to by tech support.  It was called a "secret" screen for a reason, after all :mrgreen: .

C. Shawn Smith
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan

Who is online

Users browsing this forum: No registered users and 48 guests