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TheBigCheese
Topic Author
Posts: 6
Joined: Tue Aug 12, 2008 6:55 pm

Roku Automatically Adds Unwanted Pay Channels

Mon Dec 26, 2016 9:31 am

Recently, I noticed that Roku automatically adds pay channels when I start watching.  It offers no obvious way to get out of this.  Is there wany way to turn this off?
 
twiceover
Posts: 1175
Joined: Wed Dec 11, 2013 12:49 pm

Re: Roku Automatically Adds Unwanted Pay Channels

Mon Dec 26, 2016 9:54 am

The screen saver has advertisements for pay channels.  If you hit OK when it is on the screen saver it may install whatever it is advertising.  People with Harmony remotes seem to have this problem as it sends the "OK" button to wake the Roku.

Check that first, turn off the screen saver.
 
TheBigCheese
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Joined: Tue Aug 12, 2008 6:55 pm

Re: Roku Automatically Adds Unwanted Pay Channels

Mon Dec 26, 2016 9:59 am

twiceover wrote:
The screen saver has advertisements for pay channels.  If you hit OK when it is on the screen saver it may install whatever it is advertising.  People with Harmony remotes seem to have this problem as it sends the "OK" button to wake the Roku.

Check that first, turn off the screen saver.

That was the fix.  Thank you.
 
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reddice
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Re: Roku Automatically Adds Unwanted Pay Channels

Mon Dec 26, 2016 10:20 am

Or just choose the digital clock screensaver.  Watch out if you change your theme sometimes it will default back to the ad ridden garbage default screensaver.
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trekkeriii
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Re: Roku Automatically Adds Unwanted Pay Channels

Mon Dec 26, 2016 11:13 am

Also, recommend adding a PIN number to authorize channel adds. That way someone that is using the Roku besides you doesn't accidentally add a channel that charges your CC.
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Arwen
Posts: 366
Joined: Tue Dec 22, 2009 11:33 am
Location: Middle Earth

Re: Roku Automatically Adds Unwanted Pay Channels

Thu Dec 29, 2016 12:42 am

Wow, that's annoying. I guess I am glad I have no screen saver setup.
But, kudos to Roku. There are easy fixes, (PIN), and work around, (clock
screen saver or none).
Arwen Evenstar
Middle Earth

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