Your Digital Media Has Never Looked So Good

 
gwynethh
Topic Author
Posts: 2
Joined: Sat Aug 06, 2016 10:58 am

Bought used Soundbridge can't clear old owners playlist etc

Sat Aug 06, 2016 11:10 am

Our original Soundbridge was killed by a power surge. We bought a used one off ebay. It works but we cannot clear the old owners account info. Device discovery shows the device is assigned to another account. A software factory reset didn't help. How do we get this reassigned to us?
 
46jimbo
Posts: 57
Joined: Tue Apr 17, 2007 8:23 am
Location: Toronto, ON, Canada

Re: Bought used Soundbridge can't clear old owners playlist etc

Sat Aug 06, 2016 5:02 pm

Is there a way to contact the original owner and ask him/her to deregister the device?
 
gwynethh
Topic Author
Posts: 2
Joined: Sat Aug 06, 2016 10:58 am

Re: Bought used Soundbridge can't clear old owners playlist etc

Sun Aug 07, 2016 11:00 am

Contacting the original owner did it. Thanx

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