#1) The entire backend portal was designed by Satan. 90% of my visits are to check sales and analytics but they are buried under multiple clicks. Once I finally get to where I'm going, its a list with a huge font and I have to keep scrolling just to get basic information like the number of subscribers or VOD rentals. Then I have to back up to the main page, and dig over into the channel analytics area.
#2) The Analytics Area - I'm not asking for much information or fancy graphs. I just want to see numbers, and basic information on the graph without having to navigate through multiple areas. And why isn't the sales data included in the system? Seems if I could use Roku's system to break down my Income per Visitor, etc, it would make my life easier. As it stands now, I have to export everything to a CSV, combine with the sales data and then do the formulas in Excel.
#3) Lack of any Roku Ads information. I already get the email reports, but they only tell me the impressions, no dollar amount. This leaves me guessing for an entire quarter on what my revenues will be.
#4) The backend design.... ugh. Please, for the love of all things web, higher a proper UX designer. Every time I login to the Dashboard, it feels like I just stepped on Star Trek Enterprise.. and I mean the 1960's one, not the new one. It hurts my head and it's not at all functional.
Other than that, I do appreciate how Roku has been working on making the developer relations better. The fact they are asking us our opinion is a huge step forward.
Now where is the "Direct Publisher pain points" thread.... that's going to be an entire novel.
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