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ioan
Topic Author
Posts: 181
Joined: Mon Jan 10, 2011 2:02 pm

What's up with Roku store not publishing channel updates?

Mon Oct 09, 2017 1:15 pm

On September 27th I submitted an update to one of my channels (IP Camera Viewer Pro). The channel was tested, approved but not published. I emailed "Roku Partner Success" and the answer was:

Apologies for the delay, but our engineers are still working on a fix for this bug.
Our system is not allowing any pay-to-install channels to be published at the moment.

This issue has already been escalated. Thank you for your patience.


My question is, when is this going to be fixed? I submitted the channel almost two weeks ago and this bug hasn't been fixed yet?
https://github.com/e1ioan/
http://rokucam.com
 
User avatar
RokuNB
Posts: 308
Joined: Fri Mar 31, 2017 2:22 pm

Re: What's up with Roku store not publishing channel updates?

Tue Oct 10, 2017 6:54 pm

There is an issue publishing a handful of channels, which is under active investigation.
"IP Camera Viewer Pro" is one of them, you have an open PartnerSuccess ticket 8197.
Different departments science at different speeds 8)
 
JayZee73
Posts: 15
Joined: Fri Jul 28, 2017 9:50 pm

Re: What's up with Roku store not publishing channel updates?

Thu Oct 12, 2017 8:50 am

RokuNB wrote:
There is an issue publishing a handful of channels, which is under active investigation.
"IP Camera Viewer Pro" is one of them, you have an open PartnerSuccess ticket 8197.
Different departments science at different speeds 8)

Time to hire new IT people. 2 weeks and they don't have this resolved yet?
 
ioan
Topic Author
Posts: 181
Joined: Mon Jan 10, 2011 2:02 pm

Re: What's up with Roku store not publishing channel updates?

Sun Oct 15, 2017 7:38 pm

JayZee73 wrote:
Time to hire new IT people. 2 weeks and they don't have this resolved yet?


3 weeks now.
https://github.com/e1ioan/
http://rokucam.com

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