I was just getting ready to post about this...
If you are considering running an Ad Supported channel with Roku Ads beware, they basically screwed us over.
In August we launched an ad-supported channel that did really well. In fact, it did so well that we had to sign a custom deal with Vimeo because we were burning 30 times their allowed limit.
We assumed that our Ad payments would be out in October (like the subscription payments). When they didn't show up we asked and were told:
Ad payments are made quarterly and sent out 60 days after the end of quarter for partners who reached the $100 minimum threshold. The payments for Q3 should go out around November 30th.
We get the daily impression report so I know they owe us well over the "$100 minimum" but the 30th came and went with no money. I contacted Partner Success (who is usually good with answers) and this is the BS I got in response:
Regarding Ads: We have been integrating new systems, and are working hard to resolve payment delays. Our goal is to establish a system in which all payments are distributed with accuracy, and in a timely manner. Future questions about advertising revenue may be directed to **********.
When I replied "That is not an answer", I was told they have no estimate and added the Publisher Ad Services to my ticket. Since then I've heard nothing.
There isn't much we can do at this point, so we are exploring our options on how to proceed.