In our initial certification results Roku reported a bug that caused a crash when selecting any content from the main screen/grid on an HDMI stick 3500X (I've posted about this before on here).
I went out and bought a 3500X off Craigslist and couldn't reproduce the crash.
I emailed Roku about it, and heard that an engineer there also couldn't reproduce the crash on a 3500X, nor could they determine a reason it would happen.
But when I resubmitted a new build that fixed other issues, the tester reported that the crash was still happening on their 3500X.
Can anyone think of a reason this would happen?