Your Digital Media Has Never Looked So Good

 
gomad
Topic Author
Posts: 57
Joined: Wed Nov 29, 2017 4:07 am

How to get RAF playback errors?

Sun Jun 17, 2018 10:50 pm

How I can listen to or get the RAF ads playbacks errors? like i am seeing this error but no events:

[RAF.err] showVideoAd(): excessive video buffering detected, canceling ad play

Also, if possible, the reason for getting those errors, mostly to certify that the ads played well.
 
renojim
** Valued Community Member **
Posts: 3492
Joined: Mon Feb 15, 2010 1:35 pm

Re: How to get RAF playback errors?

Sun Jun 17, 2018 11:19 pm

You can try setDebugOutput().  I don't know if that will get you what you want or not.

-JT
 
User avatar
RokuNB
Posts: 465
Joined: Fri Mar 31, 2017 2:22 pm

Re: How to get RAF playback errors?

Wed Sep 05, 2018 11:16 pm

[RAF.err] diags are always printed to Brightscript console (telnet 8085 for side-loaded app), intentionally - while they are non-fatal (they don't affect behavior, it is preserved exactly as before v2.5 when there were no such warnings printed), they relate detected issues, sometimes with recommendation to fix.

Regarding how ads are playing, use the tracking beacons (impression, completion, quartiles) stats if you have access to those. Alternatively you can use .setTrackingCallback() and i believe for that particular issue you would have received a call.

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