Your Digital Media Has Never Looked So Good

 
gomad
Topic Author
Posts: 45
Joined: Wed Nov 29, 2017 4:07 am

Subtitles are not retained on the O.S8.2 on Roku TV

Wed Dec 05, 2018 10:59 pm

Hi,
On OS 8.2 Roku TVs, Subtitles are not retained on the screen but disappear immediately after appearing. Other devices and OS versions are working fine. Is there any particular setting that need to be set for OS8.2 ?? (setting subtitles in .srt format)

regards,
GM
 
User avatar
RokuBen
Posts: 58
Joined: Mon Apr 21, 2014 12:35 pm
Location: Austin, TX

Re: Subtitles are not retained on the O.S8.2 on Roku TV

Thu Dec 06, 2018 3:49 pm

Can you post a sample of your SRT files?  I'd fixed an issue with TTML timestamp parsing for 8.2/9.0, but hadn't touched the SRT parser.  Is your app using SDK1 or SceneGraph?
 
gomad
Topic Author
Posts: 45
Joined: Wed Nov 29, 2017 4:07 am

Re: Subtitles are not retained on the O.S8.2 on Roku TV

Fri Dec 07, 2018 1:39 am

Thanks for the info.
I cant share the .srt here, so I have DMed you the channel details/srt sample. please let me know if you have received it.
This is a Scenegraph channel.


regards,
GM

Who is online

Users browsing this forum: No registered users and 3 guests