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RokuTomC
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Introducing the Knowledge Center — new resource for developer-related information

Thu Apr 25, 2019 12:30 pm

Roku is excited to present a new resource for accessing developer-related knowledge and information.
 
The Knowledge Center offers supplemental information to the guides and reference materials in Roku’s developer documentation. Think of the materials in the Partner Knowledge Center as FAQ documentation, all of which was authored in response to real inbound inquiries we’ve received from developers and content partners like yourself!
 
You can access the Knowledge Center here: https://partnersuccess.roku.com/hc/en-us
 
The content in the Knowledge Center is ever-evolving; we acknowledge that there’s always room for improvement. To that end, there are a few ways for you to provide feedback on our documentation:
  1. Tell us if the article was helpful or not. This simple binary feedback point takes little time, and goes a great distance in helping us serve you.
  2. Leave a comment on the document. All comments posted on an article page generate a ticket with Roku's Partner Success team, who will review your feedback and recommendations in a timely manner. Please note, the Knowledge Center is not yet linked to Roku’s account database, so you are required to create an account with Zendesk before you can leave comments.
  3. Submit a request with our Partner Success team. Partners should always start by searching our developer documentation and Knowledge Center when looking for information — this is your fastest path toward getting the information you need. However, if you still can’t find the answers you’re looking for after checking both resources, our Partner Success team is here to help! You can contact them by completing our Content Partner Inquiries form or by clicking “Submit a request” at the bottom of any article in the Knowledge Center.
 
As always, thanks for distributing content on Roku! We hope you find this new resource helpful, and we look forward to incorporating your feedback.

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