Your Digital Media Has Never Looked So Good

 
parag
Posts: 28
Joined: Fri Mar 24, 2017 7:07 am

Re: HLS Troubleshooting

Thu Apr 06, 2017 10:31 am

I am using hls streams and on both a Roku Premiere/+ and am getting a lot of stops/buffering. Does the 8x10 second segments recommendation in the first post still apply?
 
coldrain
Posts: 12
Joined: Mon May 08, 2017 7:52 pm

Re: HLS Troubleshooting

Wed Aug 02, 2017 10:16 pm

Hi everyone,

I've developed a channel and recently I received a feedback from an user that he cannot play hls stream (he uses Roku Premier+). When the video loads 33%, it just return (you can see the problem at this link: https://www.facebook.com/dankieu/videos ... 334765714/. The user is nice enough to help me to troubleshoot by testing the video link with VLC and VLC can play it without any problem.
While I'm using with Roku4, Roku Express+ and Roku Stick and all of them are working fine so probably there's some problem with Roku Premier+? Any suggestion would be appreciated.

Thanks,
 
coldrain
Posts: 12
Joined: Mon May 08, 2017 7:52 pm

Re: HLS Troubleshooting

Wed Sep 13, 2017 12:00 am

coldrain wrote:
Hi everyone,

I've developed a channel and recently I received a feedback from an user that he cannot play hls stream (he uses Roku Premier+). When the video loads 33%, it just return (you can see the problem at this link: https://www.facebook.com/dankieu/videos ... 334765714/. The user is nice enough to help me to troubleshoot by testing the video link with VLC and VLC can play it without any problem.
While I'm using with Roku4, Roku Express+ and Roku Stick and all of them are working fine so probably there's some problem with Roku Premier+? Any suggestion would be appreciated.

Thanks,

Alright, a folk find out that some stream type will not work if streamformat is not setup properly in Roku Premier+ while it's still playing in some other devices. Look at this link https://forums.roku.com/viewtopic.php?f=34&t=105889

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