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drodine
Topic Author
Posts: 5
Joined: Sat Oct 29, 2016 12:17 am

BS lib provider not found: roku_ads_lib ?

Tue Sep 26, 2017 9:06 am

Hi,
I used RAF in development without any issues for a long time. Today I unpacked new Premiere+ and found it doesn't work with RAF apps. When I try to upload a dev application I get:
=================================================================
An error occurred while attempting to compile the application:

-------> BS lib provider not found: roku_ads_lib

Also any existing channel from channel store can be launched except channels without RAF. Channels just show splash screen and Roku goes back to the home screen.

How to fix it?
 
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RokuNB
Posts: 278
Joined: Fri Mar 31, 2017 2:22 pm

Re: BS lib provider not found: roku_ads_lib ?

Tue Oct 17, 2017 4:16 pm

Sorry for the delay noticing this, it was under old pinned thread.
Is the issue still happening - and if so, let me know more info on account, approx. geo location, channel store used etc. - PM if need be for privacy.
If issue was resolved - what was the cause/fix?
 
drodine
Topic Author
Posts: 5
Joined: Sat Oct 29, 2016 12:17 am

Re: BS lib provider not found: roku_ads_lib ?

Tue Oct 17, 2017 11:14 pm

I suppose issue was not resolved but I found workaround.
RAF on Premiere+ doesn't work on non-US accounts. Seems this library was not installed on devices that connected to non-US accounts. And channels with RAF don't launch even if channel is for any country/location.
The problem disappeared immediately when I connected device to US based account.
It doesn't matter where device was geo located. Just linking to another account helped.
 
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Tyler Smith
Posts: 101
Joined: Thu Apr 14, 2016 10:51 am
Location: Nova Scotia, Canada
Contact:

Re: BS lib provider not found: roku_ads_lib ?

Wed Oct 18, 2017 9:52 am

This is not good.  We are a development shop located in Canada building channels for US companies.
We are also experiencing this on Express+ device that we purchased in California and brought back home.
Tyler Smith
Senior Developer, REDspace
redspace.com
 
User avatar
Tyler Smith
Posts: 101
Joined: Thu Apr 14, 2016 10:51 am
Location: Nova Scotia, Canada
Contact:

Re: BS lib provider not found: roku_ads_lib ?

Wed Oct 18, 2017 11:48 am

For now, we have switched to a US base dev account.
RokuNB, any word on when RAF will be available for 8.0 users in Canada?
Tyler Smith
Senior Developer, REDspace
redspace.com

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