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drodine
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BS lib provider not found: roku_ads_lib ?

Tue Sep 26, 2017 9:06 am

Hi,
I used RAF in development without any issues for a long time. Today I unpacked new Premiere+ and found it doesn't work with RAF apps. When I try to upload a dev application I get:
=================================================================
An error occurred while attempting to compile the application:

-------> BS lib provider not found: roku_ads_lib

Also any existing channel from channel store can be launched except channels without RAF. Channels just show splash screen and Roku goes back to the home screen.

How to fix it?
 
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RokuNB
Posts: 308
Joined: Fri Mar 31, 2017 2:22 pm

Re: BS lib provider not found: roku_ads_lib ?

Tue Oct 17, 2017 4:16 pm

Sorry for the delay noticing this, it was under old pinned thread.
Is the issue still happening - and if so, let me know more info on account, approx. geo location, channel store used etc. - PM if need be for privacy.
If issue was resolved - what was the cause/fix?
 
drodine
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Re: BS lib provider not found: roku_ads_lib ?

Tue Oct 17, 2017 11:14 pm

I suppose issue was not resolved but I found workaround.
RAF on Premiere+ doesn't work on non-US accounts. Seems this library was not installed on devices that connected to non-US accounts. And channels with RAF don't launch even if channel is for any country/location.
The problem disappeared immediately when I connected device to US based account.
It doesn't matter where device was geo located. Just linking to another account helped.
 
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Tyler Smith
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Location: Nova Scotia, Canada
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Re: BS lib provider not found: roku_ads_lib ?

Wed Oct 18, 2017 9:52 am

This is not good.  We are a development shop located in Canada building channels for US companies.
We are also experiencing this on Express+ device that we purchased in California and brought back home.
Tyler Smith
Senior Developer, REDspace
redspace.com
 
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Tyler Smith
Posts: 108
Joined: Thu Apr 14, 2016 10:51 am
Location: Nova Scotia, Canada
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Re: BS lib provider not found: roku_ads_lib ?

Wed Oct 18, 2017 11:48 am

For now, we have switched to a US base dev account.
RokuNB, any word on when RAF will be available for 8.0 users in Canada?
Tyler Smith
Senior Developer, REDspace
redspace.com
 
LuisSalazar
Posts: 3
Joined: Tue Oct 10, 2017 1:37 pm

Re: BS lib provider not found: roku_ads_lib ?

Mon Oct 23, 2017 10:34 am

I have the same problem as all, I bought 20 units of Roku Express + (Model:3710RW) Software Version: 7.7.0 compilation 4135-28, I tried loading an application but it shows the following error:

=================================================================
-------> Install Failure: BS lib provider not found: roku_ads_lib

=================================================================
All the devices were bought in Canada, and sent to Colombia in South America, we tried to test with a United States developer account and but not work, is there any solution ?, 

Thanks in advance for the collaboration.
 
dinam
Posts: 2
Joined: Mon Oct 23, 2017 10:55 am

Re: BS lib provider not found: roku_ads_lib ?

Mon Oct 23, 2017 11:03 am

Hi, I have the same problem with Roku Express +, Model:3710RW, if I want to install a channel in developer mode throws the following error: Install Failure: BS lib provider not found: roku_ads_lib I performed many tests without any success, in the roku 3 and roku stick works without any problem.

Any help for this problem? Thanks.
 
dinam
Posts: 2
Joined: Mon Oct 23, 2017 10:55 am

Re: BS lib provider not found: roku_ads_lib ?

Mon Oct 23, 2017 1:50 pm

Hi, also do not work several applications of third parties, example: Plex, ifood.tv, m3u playlist player, fot tv free, and many others that are in the store of Roku and are directly decharged with the store of the device, in the roku 3 and roku stick work without problem, something is failing in this device, have a solution? Roku is going to withdraw from the market this device?, what is the next step?

thanks
 
LuisSalazar
Posts: 3
Joined: Tue Oct 10, 2017 1:37 pm

Re: BS lib provider not found: roku_ads_lib ?

Mon Oct 23, 2017 2:17 pm

Hi dinam, RokuNB gave me a solution and it worked perfect, I sent you private message.
 
georgi_boyadzhiev
Posts: 1
Joined: Fri Dec 08, 2017 3:04 am

Re: BS lib provider not found: roku_ads_lib ?

Fri Dec 08, 2017 3:06 am

Hello, I am having the same problem on a Express+, can You please share Your solution. It will be much appreciated.
 
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RokuNB
Posts: 308
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Re: BS lib provider not found: roku_ads_lib ?

Fri Dec 08, 2017 4:37 pm

georgi_boyadzhiev wrote:
Hello, I am having the same problem on a Express+, can You please share Your solution. It will be much appreciated.

People who are having (or even had) this problem - please PM (send private message) me with model# and serial number#, so we can find the root problem.

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