Your Digital Media Has Never Looked So Good

 
grandoth
Posts: 3
Joined: Sun Jul 17, 2016 9:36 am

Re: 7.2 Local media

Sun Jul 17, 2016 9:41 am

I seem to be having the same issue reported by the OP. I haven't done nearly as exhaustive testing as the OP, but I'm encouraged by the community and response. Thanks all.
 
MrAngelus
Posts: 27
Joined: Tue Feb 11, 2014 11:51 am

Re: 7.2 Local media

Sun Jul 17, 2016 3:36 pm

I am experiencing the same issue using Plex files that used to direct play switch to transcoding for no reason hope they push an update soon
Roku 3, 4200X, Serial : 1GS3A2128326,Ethernet connected
 
schrock
Posts: 4
Joined: Fri Jul 29, 2016 6:49 am

Re: 7.2 Local media

Fri Jul 29, 2016 6:59 am

I am having the same issue also since 7.2 was released. I am running minidlna server. A movie will stop playing and throw the error "File Not Playable" in the same exact spot. The only way to get past this is to take note of the exact spot the video fails and then restart the movie from the beginning and fast forward 1 or 2 minutes past the point of failure.

Is there an ETA on this fix?
 
cariocap
Posts: 3
Joined: Mon Jul 25, 2016 1:28 pm

Re: 7.2 Local media

Sat Jul 30, 2016 5:08 am

I`m having the same problem playing an .mkv movie with 6,55 GB for example. My only temporary solution is to copy this movie to a pen drive and play it from the USB.
I opened a support CaseID #5201584

 My specs are:
Roku 4 model 4400X
Firmware: version 7.2.0 - build 4100-17
Connection: Wired

Media Server:
   Qnap TS-259 Pro+ with latest firmware 4.2.1
   DLNA: TwonkyMedia 8.2.1.0 (latest version)
 
User avatar
RokuDale
Roku Engineering
Posts: 1566
Joined: Wed Aug 19, 2009 10:59 am

Re: 7.2 Local media

Sat Jul 30, 2016 9:21 am

The problem with playback of files larger than 4Gbytes has been found in the firmware. It will be fixed.
rokudale
 
User avatar
squirreltown
Topic Author
Posts: 749
Joined: Sun Apr 21, 2013 2:20 pm

Re: 7.2 Local media

Sat Jul 30, 2016 9:25 am

RokuDale wrote:
The problem with playback of files larger than 4Gbytes has been found in the firmware. It will be fixed.
rokudale

Thanks for letting us know, thats great.
Kinetics Screensaver (kineticsscreensaver), Kinetics³ Screensaver(kinetics3), Kinetics Painter Screensaver (kineticspainter), Kinetics Splash Screensaver (kineticssplash)
 
EnTerr
** Valued Community Member **
Posts: 3834
Joined: Sun Jan 02, 2011 2:41 am

Re: 7.2 Local media

Sat Jul 30, 2016 9:40 am

squirreltown wrote:
RokuDale wrote:
The problem with playback of files larger than 4Gbytes has been found in the firmware. It will be fixed.
rokudale

Thanks for letting us know, thats great.

At times i miss the forum ability to be able to give thumbs up/up-vote an answer / person.
 
schrock
Posts: 4
Joined: Fri Jul 29, 2016 6:49 am

Re: 7.2 Local media

Sat Jul 30, 2016 5:12 pm

Love my Roku's, but 4 weeks have gone by since 7.2 was released, which introduced this bug. I have stuck with Roku because it has been so stable, probably due to the fact that release cycles seem to be more prudent, however something like this justifies an emergency fix.
 
schrock
Posts: 4
Joined: Fri Jul 29, 2016 6:49 am

Re: 7.2 Local media

Tue Aug 16, 2016 8:59 pm

Still no fix. Ridiculous.
 
User avatar
DubTaylor
Posts: 266
Joined: Wed Jul 22, 2015 6:27 pm

Re: 7.2 Local media

Wed Aug 17, 2016 1:34 am

There are (estimated) thousands of Plex/Roku users with magnum Blu-Ray rips suffering with this bug.

If it is possible for Roku to raise the drawbridge and fill the moat with alligators - that would be a good idea. The townspeople are coming armed with torches and farming implements and they don't look happy. 
 
schrock
Posts: 4
Joined: Fri Jul 29, 2016 6:49 am

Re: 7.2 Local media

Wed Aug 17, 2016 9:51 pm

Exactly DubTaylor. The only reason why I haven't gone to a Android based media player has been because of stability and convenience, but now I am being forced to look else where. The G-Box Q looks really nice.
 
cariocap
Posts: 3
Joined: Mon Jul 25, 2016 1:28 pm

Re: 7.2 Local media

Thu Aug 18, 2016 4:19 pm

My Netflix Roku app sometime gives me an blue screen of "stability"when powering on for the first time and playing a movie. Power off/on solves the "[font=-apple-system, Helvetica Neue, Helvetica, sans-serif]stability" problem.[/font]
 
User avatar
RokuDale
Roku Engineering
Posts: 1566
Joined: Wed Aug 19, 2009 10:59 am

Re: 7.2 Local media

Fri Aug 19, 2016 3:53 pm

Hello all,
We've completed internal testing on the next 7.2 patch release. This includes a fix for streaming of large >4G local media. If interested in testing this release, please PM to me the devid of the roku you want to get this early release software.
thanks
rokudale
 
Wishbone09
Posts: 1
Joined: Sat Aug 20, 2016 7:39 am

Re: 7.2 Local media

Sat Aug 20, 2016 3:37 pm

Thanks roku dale the patch seems to have fixed this issue. Have just tried out on a 10gb file.
 
big_stingman
Posts: 4
Joined: Sun Aug 21, 2016 9:58 pm

Re: 7.2 Local media

Sun Aug 21, 2016 10:06 pm

Is there an estimated time we can expect the new update to roll out? I have several clients with rokus that have been suffering from this issue for weeks and they would like to know when they can expect a fix.

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