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vivvek
Topic Author
Posts: 2
Joined: Sun Jul 10, 2016 5:44 pm

Roku's share email popup over Custom screen (roku 2)

Sun Jul 10, 2016 5:49 pm

Hi,

We are developing an app which has custom screens and also uses getUserData() getPartialUserData() of Channel store. But when we try to call this from custom screens and a popup appears from roku's native SDK - the one which asks user and gives options to share/don share.

-> If user clicks on dont share, we are seeing the next swapbuffer called on the custom screen actually enlarges the entire contents of the screen, as if the coordinates and scales of the custom screen behind has been altered after popup has shown.

Any suggestion would be helpful!

Note: This occurs in Roku2. In Roku3 the problem is not there.

Thanks,
Vivek
 
EnTerr
** Valued Community Member **
Posts: 3834
Joined: Sun Jan 02, 2011 2:41 am

Re: Roku's share email popup over Custom screen (roku 2)

Sun Jul 10, 2016 11:20 pm

By "custom screens" you mean scenical graph?
Try https://sdkdocs.roku.com/display/sdkdoc/ChannelStore
 
User avatar
RokuJoel
Posts: 1758
Joined: Mon Nov 14, 2011 5:22 pm

Re: Roku's share email popup over Custom screen (roku 2)

Mon Jul 11, 2016 10:40 am

Hi, it sounds like you are using roScreen.

In that case I would try setting up and displaying an empty roimageCanvas screen before calling the GetPartialUserData (we don't allow you to use getUserData, by the way) or executing a purchase and then closing it when these are complete.

Aside from that, can you provide a small example app demonstrating the problem? This will help us determine if it is actually a firmware problem (and then file a bug) or a problem in your code.

- Joel
 
vivvek
Topic Author
Posts: 2
Joined: Sun Jul 10, 2016 5:44 pm

Re: Roku's share email popup over Custom screen (roku 2)

Wed Jul 13, 2016 5:01 pm

Hi guys,
Thanks for your suggestions. I will test the same on a demo app and get back to you. I will also check the image canvas way of working around it.

Thanks
Vivek

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