Your Digital Media Has Never Looked So Good

 
kmayur
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Posts: 14
Joined: Thu Aug 04, 2016 11:20 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Tue Aug 30, 2016 11:43 am

Hi @RokuJoel, I just wanted to know if there is any update from your side on this issue. Is Roku media team able to reproduce the issue? Is it a bug in the the system or some configuration issue in my application? Please let me know if you need any information from my side.

Regards,
Mayur
 
kmayur
Topic Author
Posts: 14
Joined: Thu Aug 04, 2016 11:20 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Thu Sep 22, 2016 7:41 am

Hi @RokuJoel, Please let me know if there any updates. Do you think it is a bug in Roku player?
 
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RokuJoel
Posts: 1758
Joined: Mon Nov 14, 2011 5:22 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Fri Sep 23, 2016 10:24 am

This bug is still under investigation, and currently believed to be specific to the Roku 4 platform (i.e software bug on that hardware).

 - Joel
 
kmayur
Topic Author
Posts: 14
Joined: Thu Aug 04, 2016 11:20 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Sun Sep 25, 2016 10:22 pm

Hi Joel,
Thanks for the update!

I have some questions. 
1) Are you able to reproduce the issue on your Roku-4 device? If that is the case, I think I can stop debugging my application.
2) Is there any workaround for this issue?

Regards,
Mayur
 
kmayur
Topic Author
Posts: 14
Joined: Thu Aug 04, 2016 11:20 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Wed Nov 16, 2016 1:52 am

Joel,
Are there any updates?

Regards,
Mayur
 
kmayur
Topic Author
Posts: 14
Joined: Thu Aug 04, 2016 11:20 pm

Re: Observing tearing artifacts on Roku-4 with 4k @ 60fps HEVC stream

Fri Nov 18, 2016 5:09 am

@Joel.
I conducted some more experiments and made the following observations.
  1. As you know, Roku4 has two 4K configurations under Settings > Display type.
    (a) 4K UHD TV (10-bit): In this mode, GetVideoMode returns 2160p30. Also call to CanPlay4K() prints "HDCP version too low". I didn't find a way to check current HDCP version so I called IsHdcpActive() with standard HDCP versions. I found that my Roku's HDCP version is 1.4.      
    (b) 4K UHD TV: In this mode, GetVideoMode() returns 2160p60. Also call to CanPlay4K() prints "HDCP 2.2 check passed: ".
  2. I have a 4K-UHD-10bit HDR @60fps HLS stream with HEVC video codec stored on a local server. I played this stream using "customvideoplayer" with both the display types.
    (a) 4K UHD TV (10-bit): Video was played at 4K resolution but at around 30fps. Also, the video had tearing issues.       
    (b) 4K UHD TV: Video was played at 4K@60fps. But video quality was not good. It could be because I played 10-bit video in 8-bit configuration.
  3. I converted this 4K-UHD-10bit HDR @60fps HLS stream to MP4 and stored it on the same server. I played it using "customvideoplayer" with both the display types.
    (a) 4K UHD TV (10-bit): Video was played @60fps but in a lower resolution. It appeared as if Roku was re-sizing a 1080p video for 4K display. I set Display Type to 1080p HD TV and played the same video. The video quality appeared to be the same.       
    (b) 4K UHD TV: Video was played at 4K@60fps. But video quality was not good. It could be because I played 10-bit video in 8-bit configuration.
  4. I copied the MP4 file to a pen-drive. I connected the pen-drive to the Roku and played this content using roku-media-player with both the display types. My observations in this experiment are same as MP4 playback using "customvideoplayer".

Based on the above observations, I have some questions.
  1. As per my understanding, HDCP is related to Hardware+Software media pipeline from media receiver to rendering. In observation#1, I am not able to understand how and why changing display type is affecting the HDCP version.
  2. From observation#2, #3 and #4, my conclusion is that, Roku supports 4K-10bit @30fps and 4K-8bit @60fps.
    (a) Is this the case?       
    (b) If yes, are there any reasons for that?       
    (c) If 4K-10bit@60fps media is in MP4 format, Roku appears to be re-sizing video to 1080p and playing @60fps. If the media is in HLS format, it appears to be playing at same resolution and frame-rate and failing due to some limitations. Why is there a difference in behavior? Is Roku using different profiles/media engines for MP4 and HLS?
  3. I checked GetVideoMode() and found that there are some strings for 10-bit display (Ex: 2160p30b10, 2160p60b10). I don't understand why I am not getting this output even when I set Display type to 4K UHD TV (10-bit).

The following are my Roku4 specifications.
Model: 4400X - Roku 4
Software version: version 7.5.0 - build 4096-17

I am using Samsung flat smart TV.
Model Code: UA55KS7000

Please let me know if you need any other information.

Regards,
Mayur K

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