:?: I took the new PB out of the box , followed the instructions, hooked it up to a tv , turned it on and the tv screen display says" ROKU loading OS... " it is frozen on that message. What is the solution? The power light & busy light are on solid - no blinking ever. HELP!
Is there perhaps a CF card in the slot?
You could try connecting a PC (running hyperterminal or such) to the serial port and see if there are any console error messages displayed.
You may need to try doing a CF flash of the firmware. Ample instructions on the boards here on how to do that.