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SuperSapien64
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I cant sign into my Roku account

Fri Oct 06, 2017 10:55 am

For some reason I cant sign into my Roku account ever time I try to it says the email address you provided does not match our records, So I tried to reset my password with no luck and every time I try it says we're sorry. We are unable to reset your password. Whats going on here? Why cant I sign in?
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Basil
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Re: I cant sign into my Roku account

Fri Oct 06, 2017 5:39 pm

Do you have a working Roku already? If so, you should be able to go into Settings and under About it should list the email address of your Roku account. That might help clear things up.
Basil
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RokuShawnS
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Re: I cant sign into my Roku account

Fri Oct 06, 2017 6:22 pm

If that doesn't work, send me a PM with your Name, Address, Phone, and valid email address, and I'll file a ticket on your behalf.
C. Shawn Smith
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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
 
SuperSapien64
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Re: I cant sign into my Roku account

Fri Oct 13, 2017 5:45 pm

RokuShawnS wrote:
If that doesn't work, send me a PM with your Name, Address, Phone, and valid email address, and I'll file a ticket on your behalf.


I don't want sound like I'm in rush but its been a week since I'd PM you my info and I haven't received an email ticket yet. :cry:
 
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RokuShawnS
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Re: I cant sign into my Roku account

Fri Oct 13, 2017 11:28 pm

SuperSapien64 wrote:
RokuShawnS wrote:
If that doesn't work, send me a PM with your Name, Address, Phone, and valid email address, and I'll file a ticket on your behalf.


I don't want sound like I'm in rush but its been a week since I'd PM you my info and I haven't received an email ticket yet. :cry:


My apologies.  Your PM got buried, and I didn't see it.  I'll contact CS Saturday for a follow-up with you.
C. Shawn Smith
Community Liaison

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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan

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