I've had my Roku box several months. Last night when I tried to watch a movie I kept getting a "retrieving movies from your instant Queue" message when I hit the play movie button.
It never moves on. I tried cycling the Roku when I saw it was still in retrieve mode this morning. Now it just sticks in retrieving mode.
Tells me I connected to my home network and have an excellent signal.
Movies play fine over my laptop on the same network.
Rebooted the router (a 2wire) - made no difference. Did a factory reset - but looks like the Netflix site is now down so I'll have to wait to see if that worked.
I'm looking for any others who have had this problem after the box working fine for a couple of months.