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Posts: 10
Joined: Sun Jan 18, 2009 9:25 am
Location: bethany, ct

roku stuck on "software update"

Wed Dec 09, 2009 6:05 am

My roku worked fine with my wi-fi (airport express) until I added WPA security.

After several attempts to re-connect, it finally seemed to recognize the network, but now it is stuck on "software update". It says "performing the update. Please wait... progress 0%".

It has now been like that for about nine hours.

I called the roku support line twice last night, and after a half-hour wait each time, I was disconnected in the middle of the conversation.

Can anyone please give me some advice?

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