Your Digital Media Has Never Looked So Good

Moderators: RokuShawnS, RokuKen, RokuRyan, RokuJamesL

 
wandari
Topic Author
Posts: 3
Joined: Tue Dec 22, 2009 9:27 pm

Problems with Audio

Tue Dec 22, 2009 9:34 pm

Just purchased Roku Digital player and receive a beautiful picture, but an intermittent or no sound at all. Customer Service was of no help. If we plug into standard - we get a bad picture and great sound. Has anyone else had this problem? How did you fix it?

Wandari
Wanda
 
User avatar
jeffrok
** Valued Community Member **
Posts: 4231
Joined: Sun Nov 30, 2008 4:51 pm
Location: Milwaukee, WI
Contact:

Tue Dec 22, 2009 10:38 pm

Describe your setup please-- there are many variables..

How is the Roku hooked up when you get terrible/no sound? And what type of equipment (TV and home theatre) do you own (model #'s and everything)?
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
 
wandari
Topic Author
Posts: 3
Joined: Tue Dec 22, 2009 9:27 pm

Audio Problem

Wed Dec 23, 2009 8:59 am

I have a JVC (Model) LT-42PM30. The HDMI cable goes directly to the TV. The set-up was easy (as usual), just receiving intermittent audio. The audio is set to stereo on the TV. I also tried 5.1 Surround. We believe the box may be the problem.
Wanda
 
User avatar
jeffrok
** Valued Community Member **
Posts: 4231
Joined: Sun Nov 30, 2008 4:51 pm
Location: Milwaukee, WI
Contact:

Wed Dec 23, 2009 9:13 am

Could be the box, but the reason you get garbled video when you use the standard cables is because you have it set up for HD on the Roku now.. If you go thru the setup and change the TV type to 16:9 and use the composite or S-Video cables, you should be able to get by for now with that..

But yeah, getting the box replaced sounds like the right next step.
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
 
User avatar
kc8pql
** Valued Community Member **
Posts: 9046
Joined: Fri Jan 23, 2009 3:54 pm
Location: US

Wed Dec 23, 2009 9:22 am

You may want to try component if you have some cables. Seems HDMI can be problematic on some TVs. That would also give you HD and 5.1 audio.
 
User avatar
jeffrok
** Valued Community Member **
Posts: 4231
Joined: Sun Nov 30, 2008 4:51 pm
Location: Milwaukee, WI
Contact:

Wed Dec 23, 2009 9:31 am

I don't think you can get 5.1 sound on a 2-speaker TV ;)..
Yeah, I got some Rokus.
http://www.youtube.com/watch?v=koy2eg1ioZ8&list=HL1380998604&feature=mh_lolz
 
User avatar
kc8pql
** Valued Community Member **
Posts: 9046
Joined: Fri Jan 23, 2009 3:54 pm
Location: US

Wed Dec 23, 2009 9:42 am

jeffrok wrote:
I don't think you can get 5.1 sound on a 2-speaker TV ;)..

Woops!
 
wandari
Topic Author
Posts: 3
Joined: Tue Dec 22, 2009 9:27 pm

Audio Problem

Wed Dec 23, 2009 9:45 am

I will try setting in 16:9 - I currently have it set in HDMI. I used the composite cables with HDMI setting - horrible picture - great sound. Thanks for the advice.
Wanda

Who is online

Users browsing this forum: Lee Smith and 2 guests