I purchased a Roku XD player yesterday and am having serious problems getting it to connect to my wireless router when the encryption is on.
If I turn off encryption, it works just fine: connects with no issues quickly and easily. However, when I turn on my encryption the roku cannot even connect to the wireless network. I know that I have the encryption key correct, and that I do not have any MAC filtering or any other restrictions on what can connect to the router. I'm not a networking expert but I'm not a novice, either. I've done everything I can and short of keeping my network open I'm not sure what else to do.
Does the Roku have problems with encryption? Are there any workarounds I might try? I appreciate any advice you all can offer; I just spent about 40 minutes on the phone with Roku tech support and they could not help me resolve this issue. They were extraordinarily helpful but the best advice they could offer is to try WEP, not WPA.
Thanks in advance for any help you can offer.