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SRJ
Topic Author
Posts: 1
Joined: Sun Sep 24, 2017 4:21 pm

lost my Roku 3 player

Sun Sep 24, 2017 5:00 pm

I am new to this forum. Forgive me if I am posting in the wrong thread.
We recently shifted apartment and during the course, we lost our Roku 3 player. I disconnected it from my account as per the instructions in Roku site. Luckily we have the serial number of our Roku noted. Is there a way to find the IP address the Roku is connected (assuming someone is using it) and track it down? please advise.
 
mikebdoss
** Valued Community Member **
Posts: 4967
Joined: Mon Oct 25, 2010 12:52 am

Re: lost my Roku 3 player

Wed Sep 27, 2017 12:09 pm

Roku won't/can't give you information about where a device is connecting from. There's no way for you to do it either, as far as I know. 

Do you think your Roku was stolen? If you were moving to a new apartment, didn't you take everything from your old apartment?
 
Heyitsrick
Posts: 1263
Joined: Sat Jul 10, 2010 8:02 pm

Re: lost my Roku 3 player

Fri Mar 02, 2018 2:06 pm

Maybe tracking it down for return isn't viable, but I would think that Roku could do something to disallow a stolen player from being used on its service, no?

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