mauiman wrote:... I turn on my Sony TV and then the Roku express + ...
Basil wrote:Let me get this straight:
You don’t want to do basic troubleshooting. You’d rather spend more time arguing over a simple test than actually performing the test. Got it.
Good luck with your issue.
Troubleshooting is a process of elimination. IE: Replace unit, replace power supply, replace cables, replace remote, etc.
I've replaced the Roku unit, the HDMI cable and the power supply.
I DID ask for Roku to chime in. Not once. Twice.
Feel free now to defend the lack of a response from Roku.
It's not turning ON.
Only the power supply or the remote power these things on. It is NOT "powered" by my TV in any way, shape or form.
I've swapped out the remotes. I"ll hope that fixes the issue.
DBDukes wrote:Which you could have found out Thursday if you'd just have followed simple instructions.
You'd have made the swap of the boxes, and the problem would have remain with the old TV, which would have ruled out the Roku, which you kept insisting was the problem.
The next troubleshooting step -- because troubleshooting is trying a series of things in a simple, logical manner -- would have been to swap out another component. A single component. An easy on one. Like the Remote. THE REMOTE.
That would have pinpointed it right there.
But you did it your way and it only took an extra three days. Congratulations. You're a star.
The Express plus wasn't "waking up" after LONG periods of no use. As in overnight. Since the other TV rarely gets used, it made ZERO sense to swap out the units.
Could i have swapped remotes straight off? Yes. but i worked retail electronics for a decade and never once seen an intermittent remote control, so it wasn't at the top of the troubleshooting list. I've also had 6 Roku's and never once a bad remote.
Thank you Kreskin for knowing more about my home TV setup than I do, then offering a condescending response. Typical of this forum.
Next time i need an exercise in futility, I"ll posit another question here for the 'Experts".