Anyone else experienced problems with the remote? Seems like it works for the first couple of commands...after that, nothing. Fresh batteries don't help any. Has been a problem for a while.
I put a help request into Support on 1/8, but have so far heard nothing back (other than the autoreply). This is my first request to Support...is it common to have delays of over a week in responding?
Am running the latest 2.0.10 software.