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zircadia
Topic Author
Posts: 4
Joined: Sat Jan 17, 2009 9:46 am

Roku Player keeps turning off...

Sat Jan 17, 2009 9:48 am

My player keeps turning off for no apparent reason. I haven't tried while watching it, but we'll be using another device through our TV and notice the light is no longer flashing. It will turn on with a restart, but then later will shut off again. What gives???
 
Ingulphus
Posts: 79
Joined: Thu Nov 20, 2008 2:24 pm
Location: Oakland, CA

Sat Jan 17, 2009 10:16 am

It automatically goes in to sleep mode when there's no activity. If you had your TV switched to it during this time, you'd see the floating Roku screen saver graphic.
 
spumoni
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Location: Phoenix

Re: Roku Player keeps turning off...

Sat Jan 17, 2009 10:21 am

zircadia wrote:
My player keeps turning off for no apparent reason. I haven't tried while watching it, but we'll be using another device through our TV and notice the light is no longer flashing. It will turn on with a restart, but then later will shut off again. What gives???


A change in v1.5 firmware causes the light to go out when the box is in sleep mode (that is, when the screen saver is active).
 
zircadia
Topic Author
Posts: 4
Joined: Sat Jan 17, 2009 9:46 am

Sun Jan 18, 2009 7:49 am

Well the problem is that when we go back it's not a Roku logo floating happily in space, it's a GREEN SCREEN. And we then have to unplug/replug to get Roku to restart and then it is fine. ? Any thoughts on the green screen of doom? The thing is, if we make selections w/ the remote we can actually hear it moving, so I guess it does make sense that it's not OFF off. But it's not really BACK either.
 
Ingulphus
Posts: 79
Joined: Thu Nov 20, 2008 2:24 pm
Location: Oakland, CA

Sun Jan 18, 2009 9:05 am

Is it connected via HDMI or component? I've read elsewhere in the forum (here: http://forums.rokulabs.com/viewtopic.php?t=18960&highlight=hdmi+handshake) that some models of TVs have a problem with the HDMI "handshake", which accounts for the the Green Screen of Doom. Some of the comments there may be of help.
 
zircadia
Topic Author
Posts: 4
Joined: Sat Jan 17, 2009 9:46 am

Tue Jan 20, 2009 1:30 pm

THANKS! It IS connected via HDMI and the symptoms sounded identical to those in that forum, although unfortunately the solutions so far have been switch to component... one person suggested upgrading the HDMI cable would work but not sure if anyone else has had success with that yet, or what kind I'm currently using.
 
clindsay
Posts: 1
Joined: Sat Apr 14, 2018 11:08 am

Re: Roku Player keeps turning off...

Sat Apr 14, 2018 11:09 am

So mine keeps shutting off, but while I'm using it. Like I'll be partway through a show and it just shuts off and I get a message from the TV that says "no signal." When I do a hard reset it comes back, but shuts off again later on. It's all plugged in correctly and has been working perfectly up until this point.
 
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Basil
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Re: Roku Player keeps turning off...

Sat Apr 14, 2018 11:31 am

clindsay wrote:
So mine keeps shutting off, but while I'm using it. Like I'll be partway through a show and it just shuts off and I get a message from the TV that says "no signal." When I do a hard reset it comes back, but shuts off again later on. It's all plugged in correctly and has been working perfectly up until this point.

Since this thread is 9 years old, suggest you open a new thread, but include information about which Roku device, including the model number.

See https://forums.roku.com/viewtopic.php?f=28&t=44685 for more tips on reporting issues.
Basil
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RokuShawnS
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Re: Roku Player keeps turning off...

Sat Apr 14, 2018 6:56 pm

Thank you, Basil.

@clindsay, please start a new thread, with the information outlined in the link Basil posted!
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