Before the People of Good Streaming Taste descend upon me - I realize Roku didn't promise me or anybody else that they'd implement any feature - but that goes along with my arguments.
1) Since the public 3.0 firmware release there's been basically no activity on the firmware front (yeah I know about the beta released in July 08)
2) From all the issues people brought up in this forum, very few have ever been implemented even when the firmware was under heavy development.
3) Having a feature request forum with stickies started by a Roku employee gives the impression that Roku is actively looking for suggestions by their customer base and would consider them for implementation. In the light of the above, this misleads both existing customers and potential customers.
I can only speak for myself, but I discovered this place before making my purchase decision and I thought "great - for the price of the unit not only do I get a unit that mostly does what I need it to, but the makers are also actively developing new features so I'll get more value over time". And.. at first I did. when I bought my box, it didn't do HE-AAC and after a firmware upgrade it did. But, that was the only feature that ever came and nowadays development seems to be centered around their Netflix player.
That's their prerogative but still this forum stands and tends to mislead other people. What's the point of going ahead and making your case for a feature if there's no chance that it'll ever be implemented? Why mislead potential buyers into thinking that they have a chance to get a missing feature implemented after they buy the box if that's never going to happen? I think it would be more honest towards both existing customers and prospective ones if at this point the forum would be closed with a little notice stating the reason why development has slowed down and that there simply aren't enough resources to go ahead full steam at this point (hey, we have a financial meltdown on our hands and businesses are cutting cost so that's as good a reason as any). If the situation ever changes, it could always be reopened and if not - we didn't buy a guarantee that our favorite missing features would be implemented so it is what it is and if we want certain features that Roku doesn't offer, we should look elsewhere.