Your Digital Media Has Never Looked So Good

 
Jim H
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Posts: 2
Joined: Wed Dec 30, 2009 10:04 pm

Roku linked to wrong Netflix account

Wed Dec 30, 2009 10:09 pm

When I set up my Roku at my home for the first time, it apparently was linked to my mother in-law's Netflix account. I think she used my computer to view her Netflix queue. While I like some of her movies (not) , I would rather have it linked to my own account! Please tell me how I can un-link, then re-link my Roku device. Thanks, Jim
 
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KennyJ
Posts: 4051
Joined: Thu Jul 31, 2008 12:18 am
Location: Lawndale, CA

Wed Dec 30, 2009 10:30 pm

 
Jim H
Topic Author
Posts: 2
Joined: Wed Dec 30, 2009 10:04 pm

Thu Dec 31, 2009 10:20 am

Thanks, but I don't understand how that helps. I plan to reset to Factory Default and reactivate when I get a chance. Hope that will do it.
 
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KennyJ
Posts: 4051
Joined: Thu Jul 31, 2008 12:18 am
Location: Lawndale, CA

Thu Dec 31, 2009 10:31 am

You asked how you could unlink her account. That's the Netflix page to manage and deactivate devices.

But yes, a factory reset in the settings will also unlink your box.

There's also a place in the Roku settings that says "Unlink Netflix Account"

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