I know there are a thousand posts regarding this type of issue, but trying to read through them and see what anyone has done to actually get anything to play is difficult...so, sorry to repeat this.
I had problems getting my Roku even set up - but have finally, after many frustrating conversations with Customer Support and several very helpful posts and pms on this forum I was able to get it set up - and have all my channels show up on my home page.
The problem I am still having, though is to get anything to play. I go into either Amazon VOD library or Netflix and when I click on a show it starts retrieving data but never completes and pops out to the prior window...then if I click on the movie again too quickly I get an unable to connect message...if I wait a couple seconds, I no longer get the unable to connect message, but it still does not complete retrieving data.
I am not an overly technically savvy person...though I have no fear in attempting something if someone in the no explains it to me. That being said I have found lots of discussion regarding pinging and tracing, etc...when I was unable to find the channel store, I did ping the adress someone suggested...and there was no problem there. So, if pinging something or tracing routes would help find the issue, I can do that - if someone explains it.
I have seen some people say the speed of their internet was a problem - I only have a speed of 2.5...but the last person I spoke to on here said they only have 2.5 and have had no problems....when it is retrieving the streams it usually shows 3 dots...occasionally 2....before it stops attempting to retrieve. I can check into getting higher speed internet - but don't know at what point I'm spending a ridiculous amount of money on a monthly basis to sit on my butt and watch tv or look up someting on wikipedia or buy something on Amazon - since that is about all I do on my internet....and, others say increasing their speed did nothing - so I don't want to increase it if it won't help.
I have set my router to use Open Source DNS...I am using channel 11 on my wireless....I have seen some people talk about having certain ports "open" and have seen discussion of enabling DHCP......but, I don't understand how to do either of those, or if I should.
Any help anyone can give me would be appreciated.
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