Help

Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Karendr
Newbie
a month ago

Remote button does not work

I am having problems with the right arrow on the remote and have to press extremely hard for it to work . I have followed the advice from Roku on this problem and tried to pair it again.  it but it still does not work- I have an LG Tv . Would appreciate a solution.

Labels (1)
0 Kudos
Reply
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator
a month ago

Re: Remote button does not work

Welcome and thank you for posting here in the Roku Community, @Karendr!

Firstly, we sincerely apologize for any inconvenience this may have caused you and we'd be more than happy to find you the best resolution possible.

Kindly check your inbox here as we will send you a Private Message to gather further personal information.

Looking forward to your response through PM!

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Reply