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Catshort
Newbie
‎03-26-2024 09:09 PM

Tv won’t show hotel or dorm prompt when I try to connect to my dorm wifi

When I first got my Roku TV it took me a while but I was able to connect my tv to the wifi. My tv just disconnected me from it randomly today and won’t let me back in. Each time I try to connect it says it is unable to connect to the internet and it won’t ask me if I’m in a dorm or hotel anymore. I restarted it and unplugged and replugged it and it’s still not working.

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renojim
Community Streaming Expert
a month ago

Re: Tv won’t show hotel or dorm prompt when I try to connect to my dorm wifi

I don't know if it will help, but try "Network connection reset".  I think it's located under the "Advanced system settings".  Note that if you go to the extreme of factory resetting your TV you'll have to set it up on something like your phone's hotspot before you'll be able to get the Hotel/Dorm option back.

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